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FAQs
Account
- I did not receive an activation mail!?
- It can take several minutes for the activation e-mail to arrive. Please be patient! This depends on your mail provider.
- Check your e-mail spam filter and spam folder!
- Make sure that you can receive e-mails from unrealsoftware.de (adjust your spam filter / add an exception).
- Accounts which are not activated will be removed after 6 hours. You can try to register with the same name again after that period.
- Try another e-mail address if you have any.
- Unreal Software does not re-send activation mails. Please do not ask, instead try again after 6 hours (the same name is then available again).
- Why am I not able to login?
- I forgot my password! How to get it back?
- I do not have access to my e-mail anymore and I forgot my password! What now?
- What do I do when someone stole my account?
- Why are some U.S.G.N. IDs not used?
- Can I get another (lower) U.S.G.N. ID?
- How to become Moderator?
- How to become Super User? What is the advantage?
- What does the user mode "Idiot" mean?
- What does the user mode "Security Supporter" mean?
- What does the user mode "Reviewer" mean?